This simple, but clear job aid was created as a memory jogger to remind employees of the red flag email protocol. Failure to send a red flag email in a timely manner can result in bad debt on the company's behalf.
Problem and Solution:
Finalized Job Aid
I enjoyed designing this job aid. It allowed me to shift from educator to instructional designer, which showed between my prototype and finalized project. This job aid has helped close the learning gap among employees and decreased errors in the red flag email protocol.